Privacy Policy

At Compass Concierge Services LLC, your privacy matters.

This Privacy Policy explains how we collect, use, and protect your personal information, including information collected through our website and SMS communications.

We may collect the following personal information when you interact with us:

  • Name

  • Phone number

  • Email address

  • Property or service-related details

  • Communication preferences, including SMS opt-in

How We Use Your Information

We use your information to:

  • Deliver and manage concierge services

  • Communicate with you regarding scheduling, service updates, and inquiries

  • Provide customer support

  • Send service-related notifications, including SMS messages (only if you opt in)

Information Sharing

We respect your privacy and do not sell or rent your personal information.

We may share information only when necessary with:

  • Authorized company personnel

  • Trusted service providers supporting our operations

  • Legal authorities if required by law

SMS Consent Statement:

SMS consent is not shared with third parties or affiliates.

SMS Communications

If you opt in to receive SMS messages from us, you may receive:

  • Service updates

  • Scheduling notifications

  • Important account or service-related alerts

Additional details:

  • Message frequency may vary

  • Message and data rates may apply

  • You can opt out anytime by replying STOP

  • For assistance, reply HELP

Data Security

We take reasonable administrative and technical measures to protect your personal information.

Your Rights & Choices

You have the right to:

  • Opt out of SMS communications at any time

  • Request access to or correction of your personal data

  • Request deletion of your personal information (where applicable)

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Compass Concierge Services LLC
info@gotomycompass.com
202-525-4848

2. Terms & Conditions Page (SMS-Compliant)

Terms & Conditions

Compass Concierge Services LLC

By using the services of Compass Concierge Services LLC, you agree to the following terms and conditions

Use of Services

Compass Concierge Services provides front desk and concierge support services to residential properties and clients. Use of our services must comply with all applicable laws and property guidelines.

Communication Consent

By providing your contact information, including your phone number, you consent to receive communications from us, including SMS messages where applicable.

SMS Terms of Service

By opting into SMS communications:

  • You agree to receive service-related messages such as scheduling updates, service notifications, and important alerts

  • Message frequency may vary

  • Message and data rates may apply

Opt-Out Instructions:
You may opt out at any time by replying STOP to any SMS message.

Help Instructions:
Reply HELP for assistance.

Privacy

Your use of our services is also governed by our Privacy Policy. We are committed to protecting your information.

Important Notice:

SMS consent is not shared with third parties or affiliates.

Limitation of Liability

Compass Concierge Services LLC is not liable for any indirect, incidental, or consequential damages arising from the use of our services.

Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Updates will be posted on this page.

Contact Information

For questions regarding these Terms & Conditions, please contact:

Compass Concierge Services LLC
Info@gotomycompass.com
202-525-4848

FINAL STEP

We add this directly under ANY form that collects phone numbers:

Short Disclosure:

By providing your phone number, you agree to receive SMS messages from Compass Concierge Services LLC. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out.

Primary Opt-In Checkbox

I agree to receive SMS messages from Compass Concierge Services LLC at the phone number provided. These messages may include service updates, scheduling notifications, and important alerts. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out and HELP for assistance. View our Privacy Policy and Terms & Conditions.